The return policy at Wholesale-Cabochons.com is very simple. We do accept returns within 1 week of delivery time, but most importantly you need to communicate to us, why you’d want a return, with a solid reason.
Reasons such as “It’s not as good as we expected” might be unacceptable. But reasons such as “You sent me the wrong colors, or you sent me “B” grade Cabochons instead of “Top A” quality are acceptable.
In simple words, if you are extremely dissatisfied, than we can give you a 100% return of money guaranteed, once we have received the Cabochons back, and they are in the same condition as we had sent out. Only if these conditions are met, we shall refund all the money immediately.
However, we have a record of not having any Return of Cabochons in 2012 yet, and we thrive to complete our aim to continue the good work till the end of year. So you can rest assured about our words and quality.
Finally we found a supplier who can make customized gems for our designs. Your recent honeycomb cabs supply was incredible. We look for a long term business relationship with you Mr. Navneet